20,000 CUSTOMERS AND NO ACCOUNTS RECEIVABLE LOSSES

Kubo Tech AG produces and sells gaskets, seals and springs. It is part of the Kubo Group, which employs approximately 100 people at its Effretikon (ZH) facility. To its customers, Kubo Tech is a problem-solver as it supplies high-quality products quickly and also in smaller quantities.

Kubo Tech has approximately 20,000 customers and gains 500 new customers every year. They are all subject to a credit rating check by Bisnode D&B. This provides Kubo Tech with an insight into its customers’ financial situation.

«With the credit rating checks by Bisnode D&B, we have our accounts under control and are able to cope with the area of conflict between customer-friendly payment terms and tight credit limits.»

Michael Karrer, Managing Director Kubo Tech AG

If a customer’s rating is below a certain level, Kubo Tech delivers only on advance payment. The same applies to all foreign customers. As a result of the credit rating check, clear guidelines regarding the credit limits and a solid credit management process, Kubo Tech has virtually no accounts receivable losses. «With the credit rating checks by Bisnode D&B, we have our accounts under control and are able to cope with the area of conflict between customer-friendly payment terms and tight credit limits,»explains Michael Karrer, Managing Director of Kubo Tech AG.

At the same time, with the help of Bisnode D&B, Kubo Tech monitors all customers by means of the publications in the Swiss Official Gazette of Commerce to ensure up-to-dateness of their master data: «With this highly satisfactory support we stay informed about our 20,000 customers,»states Karrer. He finds the contact with Bisnode D&B very pleasant: «Whilst our contact with Bisnode D&B is unobtrusive, it is quick at our service and competent, when needed. We value both, the good quality and the service provided by Bisnode D&B.»