Retail

Win loyal customers with Smart Data

Get valuable insights through in-depth articles

Increase your industry understanding with customized solutions

Stay one step ahead by keeping an eye on the latest trends

Long-lasting and profitable customer relationships

Retail businesses have always worked hard to build long-lasting relationships with their customers. To stay a step ahead of competitors and of the consumers themselves, retailers need to really get to know their customers in depth. It is imperative not only to know your existing customers on a personal and financial level, but also to be able to visualize the customer journey. This gives retailers information on customer behaviors, how to best respond to them, and other insights such has how much they spend in physical stores versus online. By combining in-depth knowledge on your existing customer portfolio with external data sources, you can identify behavior patterns and trends, thus creating more accurate forecasts and attracting new customers.

With an expanded volume of data on customer behavior, you have more available information than ever before — and thereby more opportunities. Access to data, relevant insights and the right tools gives tomorrow’s retail businesses great potential to increase competitiveness and stay a step ahead. Analyses and insights from combined data make it possible to generate targeted offers, streamline sales and marketing activities, and identify new customer groups. Smart data makes this possible.

Get support from Bisnode throughout the customer journey

Use smart data to drive sales from prospects to loyal customers

Find new customers

Use smart data to attract customers who are closest to a purchase decision — at a risk level that meets your business goals. Using Bisnode's market data and analytics models, we can help you find the best potential customers and find out when they are most likely to buy.

Are you ready to work with smart data?

Call us

You can reach us on Monday-Thursday from 08.00-17.30 and on Fridays from 08.00-17.00 o' clock.

0041 44 735 64 64

You would like us to contact you?

Fill in your name and e-mail address and we will contact you!

Solutions

Bisnode's solutions ensure that all data – both your own and that which we provide – is of high quality. By analyzing your customer database and matching it with the correct information, you can make well informed decisions, be confident in who you are doing business with and streamline your marketing and sales activities.

Audit your data quality

Bisnode ensures that your data is correct and accurate.

Match and clean your data

Bisnode's solutions can bring your CRM system up to date.

Identify prospects

Identify and understand your target groups with a data-supported analysis.

Subscribe to clean data

Secure access to accurate data in your customer directory,

Consumer data

Enrich your directories with information on individuals and consumers.

Target and reach new customers

Bisnode helps you to identify the right target groups.

Company data

Secure your business transactions with well-founded decisions.

Customized data

Increase your potential with analyzed information.

Compliance

Do business only with the right decisions and comply with legal requirements.

Increase conversion

Improve the conversion rate of your best customers by using smart data to optimize the criteria and processes for your offers. Customize your offers and maximize ROI for different customer segments by combining financial information and market data for each potential customer.

Are you ready to work with smart data?

Call us

You can reach us on Monday-Thursday from 08.00-17.30 and on Fridays from 08.00-17.00 o' clock.

+41 44 735 64 64

You would like us to contact you?

Fill in your name and e-mail address and we will contact you!

Solutions

Segment and map opportunities

Develop strategies with a full understanding of the market.

Build rich customer profiles

Complete customer profiles help to make intelligent decisions.

Identify prospects

Identify and understand your target groups with a data-supported analysis.

Target and reach new customers

Bisnode helps you to identify the right target groups.

Data quality marketing automation

Strengthen your marketing automation with enriched customer data.

Trigger-Based Marketing

Address customers at exactly the right time and increase your ROI.

Drive add-on sales

Use smart data to gain insights that help you act in real time — both about the opportunities for upsales and events pointing to an altered level of risk of the customer. By integrating our analytics tools for smart data with your CRM or your systems for marketing automation and sales support, we can help you make daily predictions about your best sales and customer service opportunities. At the same time, we help you manage the risks that arise.

Are you ready to work with smart data?

Call us

You can reach us on Monday-Thursday from 08.00-17.30 and on Fridays from 08.00-17.00 o' clock.

+41 44 735 64 64

You would like us to contact you?

Fill in your name and e-mail address and we will contact you!

Solutions

Map your share of wallet opportunities

Identify your most loyal customers and those with the greatest untapped potential.

Predictive analytics

Determine when a customer needs your products and services.

Manage my customer database and CRM

Make sure that your CRM system contains current and correct information.

Predict and prevent customer churn

Avoid customer loss and develop strategies to win new customers.

Data quality marketing automation

Strengthen your marketing automation with enriched customer data.

Trigger-Based Marketing

Address customers at exactly the right time and increase your ROI.

Build customer loyalty

Use smart data to continuously monitor and manage your customer relationships throughout the customer lifecycle. By integrating our tools for smart data with your CRM, CX or marketing automation system, we can help you manage all your customer relationships.

Are you ready to work with smart data?

Call us

You can reach us on Monday-Thursday from 08.00-17.30 and on Fridays from 08.00-17.00 o' clock.

+41 44 735 64 64

You would like us to contact you?

Fill in your name and e-mail address and we will contact you!

Solutions

Real-time customer experience insights

Measure customer feedback and increase customer experience.

Predictive analytics

Determine when a customer needs your products and services.

Manage my customer database and CRM

Make sure that your CRM system contains current and correct information.

Predict and prevent customer churn

Avoid customer loss and develop strategies to win new customers.

Data quality marketing automation

Strengthen your marketing automation with enriched customer data.

Trigger-Based Marketing

Address customers at exactly the right time and increase your ROI.

Deepen your knowledge

Read current articles, analyses and trends

Article

5 classic CX mistakes

Mapping the Customer Experience is no guarantee that you are getting value from the results. Many companies invest substantial budgets on CX efforts but don’t follow through to uncover information that can actually be put to use in developing their business. Mattias Handley at Bisnode talks about the five most common CX mistakes.

Article

The hottest trends in the credit business

There have been many exciting changes in the credit business. Here you can read about the hottest ways to work with credit and what you can expect to see more of in the future.

Article

Maximize your company’s sales channels by tracking

A company has more sales channels than most people think. By maximizing the experience in all the channels where the customer meets your company, you do more business and strengthen customer loyalty.