FAQ – Frequently Asked Questions

Bisnode D&B is pleased that you are showing an interest. You may find the answer to your question in the list below.

Alternatively, you can request personal assistance. For ways to contact us, please see below. Customer requests are processed from Monday to Friday during our working hours.

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24 Search results

What happens if I order a product on the same company multiple times a day?

What are the requirements for a password in online systems?

What do I get as a result of a search?

How can I update my personal details?


How can I get View&Review rights for those companies that are flagged with a red cross in the e-Portfolio list column "free report"?

What is the best way to order a free report (View&Review right)?

What does it mean to have View&Review Rights?

Why does the graphical risk overview only takes View&Review cases into account?

What are the consequences of the de-activation of Monitoring prior to the 12 months period being completed?

How can I identify negative risk trends within my portfolio?

Is it possible to purchase View & Review rights without buying Monitoring?

When does the risk graph get updated?

Why there is no initial values displayed in Company Details page for D&B Score, days beyond terms, D&B credit recommendation and D&B Risk-Rating?

Wich of the data displayed in "Company Details / Overview" is current information?

How can I purge cases from my portfolio?

How can I de-activate Monitoring prior to the completion of the 12 months registration period?

What is the easiest way to get back to my e-Portfolio overview?


What service does the e-Portfolio overview provide?


Why is it not possible to delete some cases from my portfolio?

How can I analyse my portfolio?

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