FAQ – Frequently Asked Questions

Bisnode D&B is pleased that you are showing an interest. You may find the answer to your question in the list below.

Alternatively, you can request personal assistance. For ways to contact us, please see below. Customer requests are processed from Monday to Friday during our working hours.

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How can I get View&Review rights for those companies that are flagged with a red cross in the e-Portfolio list column "free report"?

What is the best way to order a free report (View&Review right)?

What does it mean to have View&Review Rights?

Why does the graphical risk overview only takes View&Review cases into account?

What are the consequences of the de-activation of Monitoring prior to the 12 months period being completed?

Can I upgrade my View & Review rights?

Is it possible to purchase View & Review rights without buying Monitoring?

Why there is no initial values displayed in Company Details page for D&B Score, days beyond terms, D&B credit recommendation and D&B Risk-Rating?

Wich of the data displayed in "Company Details / Overview" is current information?

How can I get a list of all active Monitoring registrations in my portfolio?

How do I know by when my View&Review right run out?