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FAQ

How can I trigger an Investigation?

You can trigger an investigation about a specific company under the following conditions:

  • The company you look for is not shown on the candidates list after a match

  • There is no information stored on the D&B Database about this business

  • You have a specific question about the company

To trigger an investigation, please, use the button "Investigation" on the last page of the candidates list. The system navigates to a screen specifically designed to provide all information about the company you are interested in. Please provide as much information as possible, e.g. phone number, full address, name of Executive to enable us to identify the company and deliver a report.
Select the product of your choice and enter a reference as well. If your request is very urgent you have the option to choose the priority service. We will, however, charge a surplus for this special service.

The delivery times for investigated report vary depending on the country. Click
here for an overview of the average period per country.